Greenfields requires all new dog boarders to do at least one trial day prior to a boarding stay. 

This helps your dog be familiar with us and for us to assess the needs for your dog. 

This will be chargeable as a day rate, (see day boarding rate)

We will give feedback before a longer overnight boarding stay is booked and whether your dog would benefit from more than one trial day prior to a stay.

Fees/Charges 

  • Boarding fees are by the day. – This includes the day of arrival & the day of departure.
  • All fees must be paid for prior to or on arrival. We accept cash or card payments. – We do not Accept American Express
  • Please can we politely remind all customers that we do not operate an early morning pick up policy in busy school holidays or bank holidays.
  • Greenfields does not offer a price reduction for customers supplying own food. 

 

  • We also request that customers have booked the ‘before 9am’ at the time of the original booking, not on arrival or collection, so we can organise the kennels and staff accordingly. 
  • If any owners return early, the full booking fee is to be made in full.
  • Reducing dates or cancelling the booking with less than 7 days’ notice prior to arrival will still occur in the full booking charge.

Deposits- taken at the time of booking. 

  • Single animal deposit – £40
  • Double animal deposit – £50
  • These deposits secure your place and are non-refundable. We cannot fill the spaces once the kennel or cat chalet is booked.
  • If any owners return early, the full booking fee is to be made in full.
  • Reducing dates or cancelling the booking with less than 7 days’ notice will occur in the full bookings charge – we cannot fill these spaces at short notice

Emergency Protocol 

  • In a case of emergency, the person you have nominated will be contacted via telephone, text and email.
  • The designated veterinary surgeon will be contacted and engaged with if required as stated above.
  • The owner will also be notified by telephone, text and email.
  • Greenfields will always try to use the owners registered vet but if this is not possible, Greenfields is registered with The Dales veterinary surgery & will seek advice here.
  • Owners must give as much medical history about relevant illness and conditions as they can.
  • Animal are boarded at the customer’s own risk; Greenfields will not cover veterinary costs.

Health & Vaccinations 

  • All medication must be discussed before boarding.

 

  • All animals must be fully vaccinated and in full health. We will accept Titre test for dogs, but this doesn’t cover leptospirosis which must be vaccinated against.
  • Your vaccination card must show a booster vaccination having taken place within the last 12 months and signed off by a qualified Veterinary Surgeon. The certificate must show the booster having been administered as part of a course of vaccinations.
  • Dog Vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis and Parainfluenza.
  • Vaccinations should be administered 2 weeks before boarding.
  • The kennel cough vaccine must be administered 3 weeks before boarding.
  • If we have not been notified of such a condition or course of medication, we reserve the right to refuse admission.
    We don’t not accept diabetic animals on insulin. 

 

  • Greenfields will refuse any animal into their care if not deemed fit and healthy, showing signs of illness or severe aggression.

 

  • Cats over 6 months mustbe neutered. 
     
  • Animals sharing accommodation must be the same family and signed for by the owners.
  • We will separate any dogs/cats if showing any stress or aggression to each other – This will be charged for and must be paid on collection.

 

  • We are closed to the public Christmas Day, Boxing Day & New Years Day – a double charge will occur for these days – no pickup or drop off on these days.
  • No Show 
    • A No-Show is the term used for a booking where you have failed to present your pet/pets for boarding within 24 hours of the first day of your booking.
    • In this instance the owner agrees that the booking will be cancelled.
    • The owner further agrees to be liable in full for all boarding fees and agree to pay on receipt of invoice.

     

     

     Non-Collection 

    • Any pet not collected within fourteen days of the agreed date of collection may be re-homed at our discretion unless satisfactory communication is received from The owner within this period.
    • All costs will be collected through a debt collection agency if required.

 

License Number

No: WK/218030179

Greenfields Price List February 2025

Charges by the day are as follows.

Kennelling:

Price per dog per day £21

2 dogs £32

3 dogs £45

Any dogs sharing will only be charged for one dog on the last day.

Please speak to staff about multiple dogs sharing, there is a limit on sharing and sizes/breeds that are sharing.

 

Cattery

Price per cat per day £14

2 cats £20

3 cats £27

Any cats sharing will only be charged for one cat on the last day.

(Maximum of 3 cats to a chalet)

 

Extra off lead walks on secure play field –

Dogs must have recall and be safe to be let off lead.

£5 per extra walk.

Day and Play Day Care

8-30am – 4-30pm Monday to Friday.

Please speak to staff for availability on this service.

One dog £18

Two dogs £26

Please speak to staff about multiple dogs sharing, there is a limit on sharing and sizes/breeds that are sharing.

F.A.Q

Vaccination requirements

As a legal requirement any dog that stays with us has to have had their annual booster, this needs to have been done at least 2 weeks prior to your dogs stay. We will also need to see proof of this, usually via a vaccination card that your Vet will supply you. Although it is not essential, we do prefer that your dog has been vaccinated for Kennel Cough, also required 2 weeks prior to boarding.

Can Greenfields collect & drop off my pet?

Yes, we can collect your pet & drop them off for a small fee, we charge £20 for return trips on The Wirral & only £50 for the Liverpool area.

Can my dog have a bath?

They sure can, we can give your pooch all the pampering they require!

Should I bring food for my animal?

It’s up to you, we provide food as part of their stay, but, if you want to supply some treats, special food then feel free to bring them along.